At Melbet we believe that every player deserves fast, professional and friendly support. Our international team is available 24 hours a day, 7 days a week, 365 days a year.
1. Live Chat (recommended)
Available directly on the website and in the mobile app
Average response time: under 30 seconds
Supports English and 20+ other languages
2. Email Support
General questions and account issues: support@melbet.com
Security department: security@melbet.com
Blocked or suspended accounts: license@melbet.com
Partnership & Affiliates: support@melbetpartners.com
Payment agents: payagents@melbet.com
3. Phone Support International hotline: +44 20 3807 7601 (English-speaking operators, charges according to your carrier)
4. Telegram Official support bot and channel: t.me/melbet
FAQ section — answers to 95 % of common questions (available in your account)
Contact form — in the footer of every page
Social media (for news and updates only): – Twitter / X: @Melbet – Instagram: @melbet_official
Pelican Entertainment B.V. Company Number: 134359 Registered address: Dr. H. Fergusonweg 1, Curaçao License: OGL/2024/561/0554 (Curaçao Gaming Control Board)
We process all requests with maximum confidentiality and in strict compliance with data protection laws (including GDPR).
No matter what your question is — registration, verification, deposit, withdrawal, bonus or technical issue — our team is ready to help you instantly.
Click the chat icon in the bottom right corner right now or send us an email. We are always here for you!
Last updated: February 24, 2026
