Responsible Gambling at Melbet

At Melbet, we believe that gambling should always remain fun and entertaining. We are fully committed to promoting responsible gambling and protecting our players from harm. Melbet is operated by Pelican Entertainment B.V. under Curaçao Gaming Control Board license № OGL/2024/561/0554 and adheres to the highest international standards of player protection.

Our Responsible Gambling Tools

We provide powerful self-control tools that are available in your personal account 24/7:

• Deposit, Loss and Bet Limits – set daily, weekly or monthly limits

• Session Time Limits & Reality Checks – reminders about time spent and money wagered

• Cooling-Off Period – from 24 hours up to 30 days

• Self-Exclusion – temporary (6 months) or permanent (minimum 12 months)

• Permanent Account Closure – at any time upon request

Signs That You May Need Help

• Gambling longer or with more money than planned

• Trying to win back losses (“chasing losses”)

• Neglecting work, family or personal life because of gambling

• Feeling anxious, irritable or depressed when not gambling

• Hiding gambling activity from family and friends

Global Support Resources

We strongly recommend contacting professional organisations immediately if you or someone you know needs help:

• BeGambleAware – begambleaware.org (UK & International)

• GamCare – gamcare.org.uk (24/7 helpline: 0808 8020 133)

• Gamblers Anonymous – gamblersanonymous.org (international meetings)

• Gambling Therapy – gamblingtherapy.org (online chat in multiple languages)

Our customer support team is trained to recognise problem gambling and will gladly help you activate any protection tool or direct you to the right organisation. Contact us 24/7 via live chat or email: support@melbet.com

Our Commitment

We regularly review and improve our responsible gambling measures. Gambling is for people over 18 only. We reserve the right to close an account if we believe continued gambling may cause harm.

Last updated: February 24, 2026